TM SIM Registration Error Codes & Fixes (2025 Update)

Even though TM SIM registration is designed to be smooth, many users still encounter error codes during the process. These errors may show up when you’re entering details, uploading IDs, or verifying with OTP. In this article, we’ll break down the most common TM SIM registration errors, what they mean, and how to fix them.

If you’re looking for the full step-by-step TM SIM registration process, check our TM SIM Registration 2025 Official Guide

Why Do Registration Errors Happen?

Most TM SIM registration errors happen due to:

• Incorrect or mismatched details (ID number not matching your name).

• Expired or invalid IDs uploaded.

• Poor photo quality (blurry ID or selfie).

• Server issues on Globe/TM’s side.

• Weak internet connection interrupting the upload or OTP process.

Common TM SIM Error Codes & Their Meanings

Error 406 – Invalid ID

This means the ID type you uploaded is not accepted or the number doesn’t match the database.

Fix: Use a valid government-issued ID like Passport, UMID, or Driver’s License. Make sure it’s not expired.

Error 409 – SIM Already Registered

This shows up if your SIM number has already been registered under your details or someone else’s.

Fix: Check your SMS inbox for confirmation messages. If you’re sure you haven’t registered yet, call TM hotline (808) for verification.

Error 500 – Server/System Error

This is a backend issue usually caused by high traffic on the registration portal.

Fix: Try again later or switch to the GlobeOne App for registration. Clear cache and use Chrome or Firefox for fewer errors.

OTP Not Received

One of the most common issues, especially if your SIM isn’t inserted properly or you’re on WiFi.

Fix:

• Make sure your TM SIM is inside the phone.

• Switch from WiFi to mobile data.

• Use the “Click here” option beside the OTP field to resend the code.

• Restart your phone if needed.

Quick Fixes Checklist for TM SIM Errors

• Double-check your personal details before submission.

• Upload a clear selfie and ID photo (less than 4MB, high quality).

• Use Chrome or Firefox browsers; avoid outdated ones.

• Keep your SIM active with enough signal to receive OTPs.

• Try registering at off-peak hours (late evening/early morning).

When to Visit a TM/Globe Store

If you’ve tried all fixes but still encounter persistent errors, the best step is to visit the nearest Globe or TM Store. Bring your ID and SIM card, and the staff will manually process your registration.

FAQs – TM SIM Registration Errors

Q1: Why does my SIM say “already registered”?
It means your number is already linked to an account. Call TM support to confirm ownership.

Q2: What if my ID keeps getting rejected?
Ensure it’s a valid government ID, clear photo, and not expired. Student IDs alone are not accepted.

Q3: Can I skip SIM registration?
No. Under RA 11934, unregistered SIMs will be permanently deactivated.

Conclusion

Encountering an error while registering your TM SIM can be frustrating, but most issues have simple fixes. Whether it’s an invalid ID, missing OTP, or system errors, following the solutions above should help.