Gomo SIM Registration

Gomo is a fully digital mobile service under Globe Telecom, known for its affordable data promos and app-based system. With the implementation of the SIM Registration Act (RA 11934), all mobile users in the Philippines, including Gomo subscribers, are required to register their SIM cards. This process is essential to ensure security, prevent scams, and maintain uninterrupted mobile service.

If you’re a Gomo user, this guide will walk you through the requirements, step-by-step process, deadlines, troubleshooting tips, and FAQs to complete your Gomo SIM registration without hassle.

What is Gomo SIM Registration?

Gomo SIM Registration is the mandatory process of linking your Gomo SIM card to your verified identity. In compliance with RA 11934, every mobile subscriber in the Philippines must register their SIM with a valid identification.

This rule applies to new activations and existing subscribers, ensuring accountability and protection against fraudulent activities through proper Gomo and SIM TM Registration.

Gomo SIM Registration

Who Should Register Their Gomo SIM?

  • New Gomo subscribers – registration is required before activation.
  • Existing users must register within the given deadline to avoid disconnection.

  • Foreign nationals can register, but with additional requirements.

  • Corporate users – company-issued SIMs should be registered by the organization.

Requirements for Gomo SIM Registration

Before starting, prepare the following:

RequirementDetails
Valid Government-issued IDPassport, Driver’s License, UMID, National ID, SSS/GSIS ID, PRC ID, etc.
Gomo Mobile NumberActive SIM with load/data.
SelfieFor identity verification.
Internet AccessStable mobile data or Wi-Fi connection.

Step-by-Step Guide: How to Register Your Gomo SIM

Follow these steps to register your Gomo SIM successfully:

  • Download/Open the Gomo PH App – available on iOS and Android.

  • Login with your Gomo number – enter the OTP sent to your SIM.

  • Go to SIM Registration – tap the prompt inside the app.

  • Provide personal details – full name, date of birth, gender, and address.

  • Upload a valid ID – ensure it’s clear and not expired.

  • Take a selfie – for identity confirmation.

  • Submit your application – wait for confirmation SMS or email.

Online vs In-App Registration

Currently, Gomo SIM registration is done primarily through the Gomo PH App. Some official announcements may allow online portal registration, but the app remains the fastest and most reliable method.

  • In-App: convenient, secure, and integrated with Gomo services.

  • Online Portal: may be available, but usually redirects to app registration.

Common Issues and Troubleshooting

Users sometimes face difficulties during registration. Here are quick fixes:

  • Did not receive OTP – restart your phone or request OTP again.

  • App not loading – clear cache or reinstall the Gomo app.

  • ID rejected – ensure it’s valid, government-issued, and not blurry.

  • SIM locked/deactivated – contact Gomo support for reactivation.

Deadline and Penalties

The DICT and NTC announced that all SIMs must be registered before the final deadline. Failure to do so will result in:

  • Deactivation of SIM – loss of number, load, and data.

  • No call, text, or internet access.

  • Reactivation process – may require visiting official channels and re-registering with a valid ID.

How to Check if Your Gomo SIM is Registered

  • Confirmation SMS – you will receive a message after successful registration.

  • Gomo App Notification – your account will show “SIM Registered.”

  • Customer Support – contact the Gomo hotline or online chat for verification.

Gomo SIM Registration for Foreigners

Foreign nationals staying in the Philippines can register their Gomo SIM if they meet the requirements:

RequirementNotes
PassportMust be valid.
Proof of AddressHotel booking, utility bill, or barangay certificate.
Visa or Entry PermitRegistration validity matches visa duration.
Return TicketFor prepaid SIM use.

Privacy and Data Security

Many users worry about privacy when submitting personal details. Gomo assures that:

  • All data is encrypted and stored securely.

  • Information is only shared with authorities in compliance with RA 11934.

  • Users can request data correction or deletion through customer service.

Registering your Gomo SIM is not just a legal requirement but also a way to protect yourself from fraud and scams. The process is simple: prepare your valid ID, download the Gomo PH App, and follow the on-screen steps.

Information Source: https://www.gomo.ph/

FAQ

Is Gomo SIM registration free?

Yes, registration is completely free.

Can minors register their SIM?

No, only individuals 18 years and above with a valid ID can register.

What happens if my ID has expired?

You need a valid, non-expired government-issued ID.

Do I need the internet to register?

Yes, either mobile data or Wi-Fi is required for in-app registration.

Can I register multiple SIMs under one ID?

Yes, the law allows multiple SIMs as long as each is registered under the same identity.